Mangalayatan University
Mangalayatan University

Career in BPO

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The BPO and KPO industry offer copious jobs at various levels, with promises of fast growth and ever-increasing salary packages. Owing to rampant globalization of businesses in all various economic fields, this BPO industry has been growing constantly with a high growth rate in most of the developed and fast-developing countries of the world.

Ever-growing and intensifying business competition at national and international levels, is another vital reason for fast growth of considerate, solicitous, and responsible bpo industry. Ours this highly enlightening article provides well-rounded and comprehensive information about the career in bpo industry, especially the bpo careers in India, and lavish and fast-paced bpo jobs in india, available in all across the entire country.

Now-a-days, an ever-increasing number of companies and institutions, multinational business corporations, and large globally prominent business conglomerates are utilizing services of BPO and KPO industry, for withstanding business competitions and maintain constant progress and growth in their respective field of business, profession, or service. This, in turn, presents enormous opportunities for employment to professionals and youngsters at levels diverse and varying. Companies and organizations in bpo and kpo industry offer an international and cosmopolitan working environment, highly exciting and paying jobs, and diverse highly progressive careers.

But, consistent high performance is essential for fast progress and top achievements. While the term BPO (Business Process Outsourcing) is generic for all types of businesses in various economic sectors, KPO (Knowledge Process Outsourcing) concentrates mainly on all knowledge and information related activities and processes, and therefore, requires highly talented and well-skilled professionals and personnel.

The most common and prominent services carried out by KPO companies are engineering related services, intellectual property related services, legal services and research, CAD/CAM applications, clinical research, publishing and market research, business research and analytics, web development, and so on.

BPO Careers Jobs in India

Well-paying and fast-paced bpo jobs are available in International and Domestic bpo companies or call centers in most of the major and metropolitan cities located in all across the country. The number of call centers has been constantly increasing in past several years, and so is the number of institutions and companies offering various bpo courses in india. Among these, the most reputed and popular bpo companies in India are Genpact, IBM Daksh, TCS, Wipro, Infosys, HCL, Aditya Birla Minacs Worldwide, WNS Global, First Source, EXL Service Holding, and many others. Again, for bpo jobs in india or any other country abroad, the following are most prominent and popular options:

  • Account Services Executives
  • Back Office Executives
  • Data Processing Executives
  • Customer Service Executives (Voice and Non-Voice)
  • Telemarketing/Telesales Executives
  • Manager-Service Delivery
  • Operations Manager
  • Process Trainers/Associates
  • Team Leaders
  • Quality Assurance Executives
  • Quality Assurance Manager
  • Technical Support Executives (Voice)
  • Technical Support Representatives (Non-Voice)
  • Trainees/Management Trainees
  • Voice and Accent Trainer
  • Soft Skills Trainer
  • And, other bpo jobs.